Privacy Policy

Effective January 1, 2026

Slabline San Francisco Epoxy Flooring, sanfranciscoepoxyflooringandconcretepolishing.com, sales@sanfranciscoepoxyflooringandconcretepolishing.com

Who we are and what this policy covers

Slabline San Francisco Epoxy Flooring is a flooring contractor based in San Francisco, CA. This policy explains what information we collect when you use our website, how we use it, how long we keep it and what choices you have.

It covers every page of our site, starting with the home page, along with the contact form and any calls or messages you send us through the site. You can read more about our business on our About page.

Information you give us

When you ask for an estimate or send a question, we collect what you choose to share. That usually includes your name, phone number, email address, the address of the property and a description of the floor or concrete work you have in mind.

Our contact form is hosted by an outside form service, so your answers pass through that service before they reach us. If you call us at (415) 918-5395 or email us, we keep a record of the call or message so we can follow up.

Please don't send payment card numbers, passwords or other sensitive details through the form or by email, because we don't need them to give you an estimate.

Information collected automatically

Like most websites, ours collects some basic technical information when you visit. This can include your browser type, device type, general location based on your IP address, the pages you view, how long you stay and the site that sent you to us.

We may use analytics tools and cookies to gather this. Cookies are small files your browser stores so a site can remember your visit or count how people use it. We use this information in summary form to see which pages help visitors and to fix pages that don't work well.

How we use your information

We use what you send us to answer your questions, schedule a visit, prepare an estimate, do the work you hire us for and follow up afterward. We may also use it to keep records we need for billing, taxes or legal reasons.

We don't sell your personal information, and we don't share it with other businesses for their own marketing. We share it only with the service providers who help us run the site, the contact form and our office, and only as far as they need it to do that work. We may also disclose information if the law requires it or to protect our business, our customers or the public.

How long we keep it

We keep your information only as long as we need it for the reasons above. For customers, that usually means for as long as we're handling your job and any follow-up, plus whatever period business, tax or legal records require.

If you contacted us but didn't hire us, we keep your message for a reasonable time in case you come back to us, then delete it. Analytics data is kept in summary form and isn't used to identify you.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. We'll do that unless we're required to keep certain records, and if so we'll tell you which records and why.

If you live in California, state privacy law may give you further rights over your personal information, and we won't treat you differently for using them.

You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your visit.

Children's privacy

Our website is meant for adults arranging work on their homes or businesses. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our website or our practices change. The current version will always be on this page, and continuing to use the site after a change means the updated policy applies.

How to raise a privacy concern

If you have a question about this policy, want to make a request about your information or think we've handled it badly, reach us through our contact page or call (415) 918-5395. Tell us what you're asking for so we can find your records, and we'll reply within 1 business day.

We may need to confirm who you are before we act on a request, so we don't hand your information to the wrong person.