Terms and Conditions
Effective January 1, 2026
Slabline San Francisco Epoxy Flooring, sanfranciscoepoxyflooringandconcretepolishing.com, sales@sanfranciscoepoxyflooringandconcretepolishing.com
Agreeing to these terms
These terms cover your use of the Slabline San Francisco Epoxy Flooring website and any work you ask us to quote or do. By using this site, calling us or sending the contact form, you agree to them, so please read them before you book.
If you have a signed contract or written estimate with us, that document controls the details of your job. Where it says something different from this page, the contract wins.
What we do
We're a flooring contractor in San Francisco, CA, and we work in the cities around it. Our work includes epoxy and polyaspartic coatings, polished and stained concrete, overlays, grinding and surface prep, sealing and coating removal for homes and businesses.
The descriptions on our home page and service pages explain the work in general terms. They aren't a promise that a particular finish, color or system suits your floor, because that depends on the slab we find when we look at it. You can read more about who we are on our About page.
Estimates and pricing
Estimates are free and done at your property, and asking for one doesn't commit you to anything. An estimate is based on what we can see and measure that day, including the floor's size, its condition and the system you choose.
Concrete sometimes shows its problems only once we start grinding, such as moisture coming up through the slab, hidden cracks, old adhesive or a coating that's harder to remove than it looked. If we find something like that, we stop and tell you what it means for the job before doing extra work, and any change to the scope or price gets agreed in writing first.
An estimate is good for the period written on it. After that, material costs can change, so we may need to update the figure.
Scheduling, access and cancellation
We set your start date when you accept the estimate, and we'll do our best to keep it. Weather, humidity, slab moisture and material delivery can push a date, because coatings need the right conditions to bond and cure, and we'd rather wait a day than put down a floor that fails.
You agree to give our crew clear access to the area, with the space emptied and power and water available unless we've agreed otherwise. Please keep people, pets and vehicles off the floor for the cure time we give you, since the coating maker's cure times decide when a floor is ready for use.
If you need to cancel or move your date, call us as early as you can. Your contract states any deposit terms and any costs for materials already ordered or work already done, along with any cancellation rights you have under California law.
Payment
Your contract sets out the deposit, any progress payments and when the final balance is due. Unless it says otherwise, the balance is due when the work is finished and we've walked the floor with you.
If a payment is late, we may pause work or hold off on scheduling the next stage until it's settled. We'll talk with you before it gets to that point.
Warranties and what they don't cover
Any warranty on your job is the one written in your contract, and it covers what it names and nothing more. Coating and sealer makers may offer their own product warranties, and those follow the maker's terms.
Outside a written warranty, we can't promise a floor will never crack, stain, wear or change color, because concrete moves and floors get used. Warranties usually don't cover damage from moisture or cracking in the slab itself, chemicals or hot tires the system isn't rated for, ignoring cure times, poor cleaning, or repairs made by someone else.
The information on this website is general and provided as is. We try to keep it accurate, but it isn't advice about your specific floor until we've seen it.
Limits on our liability
To the extent California law allows, our liability for any claim about our work is limited to the amount you paid us for that job. We aren't responsible for indirect losses like lost business, lost use of a space or the cost of storing your belongings, or for delays caused by things outside our control.
We carry insurance for our work, and nothing in these terms limits liability that the law doesn't let a business limit.
If there's a problem
If you're unhappy with something, call us at (415) 918-5395 or reach us through our contact page, and tell us what you're seeing. Most issues get fixed fastest when we come out and look at the floor together.
If we can't work it out between us, we both agree to try mediation before going to court. Any lawsuit would be brought in the courts of San Francisco County, California.
Which law applies
These terms and any work we do are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time, and the version on this page is the current one. Changes don't reach back to a job you've already signed for, which stays under the terms in place when you signed.
Questions about these terms
If anything here is unclear, ask us before you book. You can call (415) 918-5395 or use the form on our contact page, and we'll reply within 1 business day.